Contact information
Customer Support
Email: support@guandacare.com
For order tracking, returns, replacements, or product usage help.
Typical Response Time: 12–24 business hours
Business & Partnerships
Email: jianguoyun@guandacare.com
For wholesale inquiries, collaborations, distribution, or media opportunities.
Typical Response Time: 1–2 business days
Support Hours
Monday –Friday: 9:00 AM – 6:00 PM (UTC)
We may take slightly longer to respond during holidays or peak sale periods.