Contact Us

Welcome to GuandaCare support. We’re here to help with orders, shipping, product guidance, warranty, and general questions.

📩 Contact Methods

Customer Support

Email: support@guandacare.com
Best for: orders, tracking, returns, product usage help

Business & Partnership Inquiries

Email: jianguoyun@guandacare.com
Best for: wholesale, supplier, collaboration

⏰ Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

We typically reply within 24 hours.
(48 hours during weekends or holidays)

📦 Before Contacting Us

To help us assist you faster, please include:

Order number

Email used at checkout

Short description of the issue

Photos or video (if product related)